From Guesswork to Knowing: Turning Customer Emotion into Predictable Revenue
Most marketing leaders measure what customers say. Few truly understand what customers feel.
Date
Time
to
Location
Workuity Biltmore
Hosted By
Dan Kite
About this session
From Guesswork to Knowing: Turning Customer Emotion into Predictable Revenue
Drawing on his work at ReadingMinds.ai alongside founder and CEO Stu Sjouwerman (who previously built and scaled KnowBe4 into a 4.6 billion-dollar company), Marc will show how voice-driven conversational insight uncovers the emotional signals hidden inside stalled deals, churn risk, ICP drift, and messaging blind spots.