
From Guesswork to Knowing: Turning Customer Emotion into Predictable Revenue
Drawing on his work at ReadingMinds.ai alongside founder and CEO Stu Sjouwerman (who previously built and scaled KnowBe4 into a 4.6 billion-dollar company), Marc will show how voice-driven conversational insight uncovers the emotional signals hidden inside stalled deals, churn risk, ICP drift, and messaging blind spots.
From Guesswork to Knowing: Turning Customer Emotion into Predictable Revenue
Drawing on his work at ReadingMinds.ai alongside founder and CEO Stu Sjouwerman (who previously built and scaled KnowBe4 into a 4.6 billion-dollar company), Marc will show how voice-driven conversational insight uncovers the emotional signals hidden inside stalled deals, churn risk, ICP drift, and messaging blind spots.